Dell Support Services is Awesome

My Dell Wide-screen Flat Panel just broken.. 🙁 ..But luckily still got 3 years warranty.

Then, contact Dell Hardware Support via Chat Session  at Dell Hardware Support for warranty , and it just take me 5 minutes.


And guess what this guys said.

2:00:32 PM

  • Ok then we will replace your monitor to resolve this issue.
  • You should expect the part(s) replacement to be sent to you in the next 1-3 business days (Saturday, Sunday and public holidays are not included)
  • Yes. Please return the defective monitor so you won’t be charged.

* Please provide service tag number o PPID

And around 4pm.. I got call from Dell to verify my address, and they will replace my monitor tomorrow.

That awesome. Thanks Dell for your greats support.


109 thoughts on “Dell Support Services is Awesome”

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