Dell Support Services is Awesome

My Dell Wide-screen Flat Panel just broken.. 🙁 ..But luckily still got 3 years warranty.

Then, contact Dell Hardware Support via Chat Session  at Dell Hardware Support for warranty , and it just take me 5 minutes.

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And guess what this guys said.

2:00:32 PM

  • Ok then we will replace your monitor to resolve this issue.
  • You should expect the part(s) replacement to be sent to you in the next 1-3 business days (Saturday, Sunday and public holidays are not included)
  • Yes. Please return the defective monitor so you won’t be charged.

* Please provide service tag number o PPID

And around 4pm.. I got call from Dell to verify my address, and they will replace my monitor tomorrow.

That awesome. Thanks Dell for your greats support.

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109 thoughts on “Dell Support Services is Awesome”

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